Phone Systems
Phone Systems

Phone Systems

We have the expertise, resources and knowledge to provide you with, not only the best suited and most cost effective solution but also a commitment to service. Whether you require a new system, an upgrade to your current system, trouble shooting, office relocation or simple moves and changes, our team of professionals are ready to keep you up and running.
 
 

 

about1

With our enviable industry expertise and high profile management experience, we ensure the smooth completion of any project – from Structured cabling and 200 Extension installations, to small scale office moves and changes

We continually seek to exceed our customers' expectations, fully aware that communications are a fundamental part of any organisation. As NEC specialists we hold a comprehensive stock of replacement parts for the range of systems. Our engineers are fully trained at the NEC's head office training facility in Nottingham.

 

What makes EBT unique?

Having built a trusted partnership with NEC, we hold the unique position of providing support engineers to NEC's own European technical help desk. In addition, we conduct technical training courses on behalf of NEC both in the UK and abroad.

Why do our customers use us?

Our customers know they can trust our excellent level of service and expertise. Every system requires a unique configuration and we pride ourselves on providing project management to deliver this.

What do our customers expect?

Our customers demand a swift response and a comprehensive level of technical knowledge and expertise. At EBT, you can talk to our engineers directly, and we pride ourselves on the ability of our engineers to an informative and impartial response to technical questions.

What about our engineers?

With an enviable level of experience and training, our engineers are equipped to deal with any issues - from customer advice and telephone support via our helpdesk, through to remote engineering and site visits. Our engineers are specialists on the NEC Communications systems enabling them to provide an expert service to all our customers.

Telephone system training

We provide expert telephone training for our customers to ensure all users get the most from your investment. Whether you require a refresher course for individuals or a full training programme on your newly installed system, we offer a tailored training service to meet your needs. Very often, the perception of how well a telephone system performs is determined by how comfortable the users find it. Therefore, we value training highly.

Speak to us about your requirements.

 

System administrator and specialist training

For most organisations having key staff familiar with the functionality of their communications system is invaluable. Well trained administrators and supervisors enables greater control of the system, and hence, more value from the system. For IT managers, call centre supervisors and system administrators we can tailor training to ensure you get the most from your communications.

For more information and full review of your requirements please call us now or email us using the form on our Contact Page.

about1

 

 

0800 840 4181


Eastwood Link Office Park , 4 Farrington Way, Eastwood, Nottingham, NG16 3BF